Terms of service

Overview

Puzzle Haven is operated by ES Commerce, trading as Puzzle Haven. These terms apply to purchases and use of puzzlehaven.co.

By using our website or placing an order, you agree to these terms.

Products and pricing

We aim to provide accurate product descriptions, images, prices, and availability. Screen settings may affect how colors appear.

Prices are displayed in  US dollars (USD) Applicable taxes and any shipping charges are shown at checkout before payment. Prices and promotions may change for future purchases.

Orders and payment

Please provide accurate contact, billing, and shipping information. Payment must be authorized before an order is fulfilled.

We may decline or cancel an order due to unavailable stock, suspected fraud, or a material listing error. If a paid order is canceled, we will notify you and refund the canceled items. We will not charge a higher price without your agreement.

Promotions

Discounts apply according to the conditions shown with each offer. Quantity discounts apply only to eligible products and quantities. Discounts cannot be combined unless expressly stated.

Shipping, returns, and cancellations

Our Shipping Policy and Return and Refund Policy form part of these terms. Please review them before purchasing.

Website use

You may not use our website for unlawful activity, submit fraudulent information, interfere with its operation, or reproduce our original content without permission.

Privacy

Our Privacy Policy explains how personal information is collected and used.

Consumer rights

Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

Changes to these terms

We may update these terms by posting a revised version on our website. Updates apply to future use and purchases and do not retroactively change the terms of an existing order.

Contact

Business: ES Commerce trading as Puzzle Haven
Email: shopservice.contact1@gmail.com

Please contact us for return instructions before sending an item. Our business mailing address is not a return address.